This policy describes how Joker Auto Detailing Ltd (“we”, “us”) handles personal data submitted through jokerautodetailing.co.uk. We are a UK company (company number 17280764) with registered office at 13, Chalfont Road, London, N9 9LP, United Kingdom. Contact: [email protected].
This website is static. Forms are frontend-ready and may not be connected to a processor until integration is completed. If you email us instead, the same categories of information can apply.
Data we may receive
We may process the following where you voluntarily provide it:
- Contact form data: name, email, topic, message, and consent.
- Detailing enquiry data: name, email, optional telephone.
- Vehicle make/model voluntarily submitted.
- Vehicle year and colour voluntarily submitted if provided.
- Service interest voluntarily submitted.
- Exterior condition voluntarily submitted.
- Interior condition voluntarily submitted.
- Paint concerns voluntarily submitted.
- Ceramic coating interest voluntarily submitted.
- Existing coatings or previous repairs voluntarily submitted if provided.
- Preferred location / access details voluntarily submitted.
- Timeline, budget guidance, and notes voluntarily submitted.
- Condition and results acknowledgement where voluntarily supplied.
- Vehicle, condition, service, access, and booking information where voluntarily supplied.
We do not ask for payment card details through this website. Vehicle registration is not required.
Email communication
If you contact [email protected], we use your message to reply to the enquiry, clarify scope, and keep a record of what was discussed. We do not use your email for unrelated marketing unless you have asked to be kept informed.
Cookies and analytics
Essential cookies or local storage may remember cookie preferences. Analytics cookies are optional and are not loaded before consent. See the Cookie Policy.
Third-party processors
If a form processor, email host, analytics provider, or CRM (for example Formspree, Netlify, HubSpot, Pipedrive, Airtable, Notion, Monday, or ClickUp) is connected later, that provider will process data under its own terms. We will only use processors that are appropriate for the task. Product manufacturers and coating suppliers are separate organisations and may have their own privacy terms if you deal with them directly.
Lawful basis and purpose
We process enquiry data to respond to your request and, where relevant, to take steps toward a booking. The lawful bases are typically steps at your request before a contract, legitimate interests in running a detailing business, and consent where you tick a consent box.
Data retention
Enquiry correspondence is kept only as long as needed to handle the request, any agreed work, and legitimate record-keeping (for example accounting or a dispute). You can ask us to delete data where we do not need to keep it.
Your rights
Depending on UK data protection law, you may request access, correction, deletion, restriction, or objection, and you may complain to the Information Commissioner’s Office. Contact [email protected] to exercise these rights.
Children
This website is intended for adult vehicle owners and authorised representatives, not for children.
Updates
We may update this policy when the site or our processes change. The heading date of the latest build should be treated as the current version unless a later notice is published.